Power & Marine requires certain personal information about the purchaser of each Honda Power Equipment engine. This is required for warranty and so that we can contact owners in the event there is a safety recall issued by the manufacturer. Personal information may also be collected by Honda Power Equipment through promotions, competitions and consumer queries including queries made online through Honda Power Equipment’s website. By filling out the Honda Power Equipment Contact Us and Product Enquiry form you will be automatically subscribed to the Honda Power Equipment database to receive the latest product and industry news from Honda Power Equipment. The information may include:
- your name, address, contact number(s) and email address
- information about your preference for vehicles;
- your demographics and interests;
- details of any prizes you may have won;
- a record of any queries you have made.
How we use Personal Information
Wherever possible, Honda Power Equipment collects this information directly from you. We use it for the following purposes:
- to contact you directly about Honda Power Equipment, its engines, reminders for servicing, safety, promotions, competitions and other marketing activities
- to reward you for being a Honda Power Equipment customer;
- to inform you of Honda Power Equipment models and information we think you might be interested in;
- to approve transactions you wish to make;
- to confirm your identity;
- to provide you with information or services you have requested;
- to follow up or pursue any queries you make.
Storage, Access and Correction
Honda Power Equipment is dedicated to keeping personal information secure. This includes physical security, computer and network security, communications security and personnel security. You have rights of access to and correction of personal information that Honda Power Equipment holds. You may correct or change the information collected at any time and as often as necessary. To access, correct or change your personal information contact Honda Power Equipment’s Privacy Officer [email protected]
Disclosure of Personal Information
Honda Power Equipment does not sell, rent or otherwise make available any personal information to third parties. Honda Power Equipment outsources certain business functions to other organizations. For the purpose of providing services to Honda Power Equipment, personal information may, as required, be transferred to or handled by:
- our associated companies;
- organisations which provide services to us, such as mailing houses, promotion and advertising agencies;
- credit reference agencies or other credit providers;
- government or statutory authorities.
Honda Power Equipment may use Google Remarketing as a method of targeting our advertising. Remarketing is a way for us to connect with visitors, based upon their past interactions with Honda Power Equipment’s website(s).
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REFUNDS AND RETURNS POLICY
The Consumer Guarantee Act sets out minimum standards for goods sold. In the event that goods sold are not of good quality or are faulty, the customer has the right to a repair, replacement or a refund.
You understand and agree that stock availability shown is not always correct. Whilst every effort is made to ensure the stock count is displayed correctly, due to stock being sourced from a number of suppliers a number of errors can thus result.
We reserve the right to cancel any order at any time. Notifications of order cancellation will be done via dealer which parts were purchased. We assume no responsibility for issues resulting from said cancellation. All charges will be refunded in full for any cancelled order.